Motorcycles of Manchester, MOMS, is now hiring Call Center Agents to work in their Service Department. Motorcycle knowledge is helpful but is NOT required. Immediate and ongoing training provided. Recent high volume phone experience and excellent computer skills are a MUST!
Our ideal candidate will be extremely organized, excel with written and verbal communication and be committed to delivering exceptional customer service. If you have the skills and experience we're looking for, please apply.
Answer inbound calls to schedule service appointments
Confidently recommend/promote services
Outbound customer satisfaction calls
Respond to customer email & chats
Confirm appointments and reschedule missed appointments
Follow up with customers who are overdue for service
Contact customers regarding marketing initiatives
Log customer information and purify database.
Experience handling in/outbound calls
Excellent oral and written communication skills
Strong organization & ability to multi-task
Thrive in a fast-paced environment
Ability to work well independently
Strong PC and Internet Skills
Submit to and successfully pass a pre-employment drug screen, driving record and background check.
Hours: Full-time position
Compensation: $600 weekly salary plus bonuses, potential income $35K - $50K with paid training and more!
Health, dental and vision plans
Paid time off and Holiday pay
Please apply directly to this position through the following link:
Candidates with a match in qualifications will be contacted by our recruitment team at Proactive Dealer Solutions. Walk-ins and phone inquiries will not be considered
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.