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Customer Service/AP-AR Specialist
Job Information
Post Date:Apr 17, 2018Type:Full Time
Start Date:ImmediatelySalary:- n/a -
Location: US - New Hampshire - Newport Job Reference:- n/a -

Job Details
Position Title: Customer Service/AP- AR Specialist
Essential Duties and Responsibilities
Customer Service:
• Answer phone and assist customers with issues pertaining to product selection, placing orders, tracking orders, payment, etc. questions.
• Accurately enter sales orders received by phone, email, fax and Sales team.
• Determine charges for products/services requested and arrange for payment terms.
• Follow through to ensure that appropriate changes are made to resolve customer    inquiries.
• Review backlog regularly to ensure accuracy and work with necessary departments to release order hold discrepancies.

Accounts Payable:
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Review all invoices for appropriate documentation and approval prior to payment.
• Pay vendors by monitoring discount opportunities; verifying federal ID numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.
• Maintain accounting ledgers by verifying and posting account transactions.
• Verify vendor accounts by reconciling monthly statements and related transactions.
• Protect organization's value by keeping information confidential.
• Liaise with customer service and the sales team regarding customer billing with follow through on customer billing inquiries.
• Reconcile vendor statements, research and correct discrepancies.
• Enter vendor invoices in Quick Books.
• Process weekly check run.

Accounts Receivable:
• Processing daily Accounts Receivable (A/R) statements and reports with computer programs, prepare invoices for mailing.
• Sending and verifying invoices for goods and services.
• Entering data on accounting statements.
• Maintaining detailed reports of client payments by recording cash, checks, and credit card transactions.
• Resolving account discrepancies and overseeing collections.
• Managing weekly revenue and recording all checks into computerized software programs.
• Processing specific financial forms (e.g., tax forms, inventory/supplies order forms, etc.)
• Establish and maintain confidential employer and business files.
• Maintain financial documents using an organized filing system as instructed electronically or non-electronically.

• Associates in accounting, equivalent combination of education and/or experience.
• General understanding of accounting practices and principles.
• Experience with automated accounting programs and systems.
• Working knowledge of the Microsoft Office (e.g., Word, Excel, Outlook).
• Must possess proficient ability to communicate in English in oral and written format.
• Ability to apply discretion and trust with confidential material.
• Ability to maintain a high level of accuracy in preparing and entering financial data.
• Ability to effectively apply analytical and problem-solving skills.
• Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines.

• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail - Job requires a consistent attention to detail and thorough in completing work tasks.
• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Integrity - Job requires being honest and ethical.
• Initiative - Job requires a willingness to take on responsibilitie

Contact Details / Apply for this Job
Contact Information

Country: United States
Email: jobs@madgetech.com

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